At onlinedigitalshop.com, we want you to be happy with your purchase. If you are not satisfied with an item you have received, you can contact us to discuss a return or refund in accordance with this policy.

30-Day Return Period

You may request a return within 30 days of receiving your order.

Before returning any product, please contact our customer service team. We will provide you with the appropriate return instructions.

Items being returned should be unused, in resalable condition, and include the original packaging, accessories, and any applicable documentation.

Cancelling an Order

If you change your mind about an order, please contact us as soon as possible.

If the order has not yet been shipped, we will do our best to cancel it before it is dispatched.

If the order has already been shipped or delivered, the normal return process will apply. Please contact us before sending the item back.

Damaged or Defective Items

If your order arrives damaged, faulty, or the product develops a defect, please get in touch with us as soon as possible.

To help us review the issue, we may request photographs, videos, or other relevant information.

Depending on the circumstances and the nature of the issue, we may arrange a replacement, repair, or refund.

Please wait for our instructions before returning a damaged or defective item.

Requesting a Return

To request a return, please contact our customer service team before sending the product.

Email: pedrojuniornogueiraantun@gmail.com
Phone: +1 929 612 97 74

When contacting us, please include your order number and a short description of the reason for your return. We will then advise you on the next steps.

Return Address

Once your return has been approved, we will provide the necessary instructions.

Unless we tell you otherwise, approved returns should be sent to:

PEDRO INTERNATIONAL TRADING LIMITED

FLAT 2304, 23/F HO KING
COMM CENTRE
2-16 FA YUEN STREET
MONG KOK
HONG KONG

Please do not send a return to this address until you have contacted us and received confirmation from our team.

Refund Processing

After we receive your returned item, it will be checked to confirm that it meets the applicable return conditions.

Once the return has been approved, the refund will normally be sent back using the same payment method used for the original purchase.

Please allow up to 5 working days for us to process an approved refund. Your bank or card provider may require additional time before the funds appear in your account.

Contact Us

For any questions regarding returns, refunds, damaged products, or order cancellations, please contact us:

PEDRO INTERNATIONAL TRADING LIMITED

Registration: 81109611

FLAT 2304, 23/F HO KING
COMM CENTRE
2-16 FA YUEN STREET
MONG KOK
HONG KONG

Email: support@onlinedigitalshop.com

Phone: +1 929 612 97 74

Customer Service Hours: Daily, 9:00 AM – 7:00 PM